Terms and Conditions

Terms governing the use of the GMD Engineering website and engineering enquiries.

Welcome to GMD Engineering. These Terms and Conditions govern your access to and use of the website gmd.engineering, including its pages, content, enquiry forms and related online features.

This website is operated by DINH QUANG VU HOUSEHOLD BUSINESS, trading under the brand name Global Machine Design Services (GMD Engineering), located in Nghe An Province, Vietnam.

By accessing or using this website, you acknowledge that you have read, understood and agreed to these Terms and Conditions. If you do not agree with them, please discontinue your use of the website.

1. About GMD Engineering

GMD Engineering provides professional engineering services to machine builders, system integrators, manufacturers and other business clients.

Our services may include:

Custom machine and automation equipment design
Conveyor and material-handling system design
Lifting system design
Assembly and production line engineering
Autodesk Inventor and SolidWorks engineering
3D modelling, manufacturing drawings and bills of materials
FEA and motion simulation
Factory layout and technical documentation
Mechanical, electrical and industrial automation engineering

The information presented on this website provides a general overview of our capabilities. The exact scope, deliverables, standards, responsibilities, schedule and commercial terms of each project must be established separately in a written quotation, proposal, contract, purchase order or other project-specific agreement.

2. Business Use

GMD Engineering primarily provides services on a business-to-business basis.

By submitting a project enquiry or engaging our services on behalf of an organisation, you confirm that:

You are authorised to represent that organisation;
The information you provide is accurate and complete;
You have the right to share any drawings, models, specifications or other project materials submitted to us; and
Your proposed project and intended use of our services comply with applicable laws and regulations.

Submitting an enquiry through this website does not automatically create a contractual relationship between you and GMD Engineering.

3. Website Information

We make reasonable efforts to ensure that the information published on this website is accurate and current. However, website content is provided for general informational purposes only.

Website content must not be treated as:

A final engineering recommendation;
A certified calculation;
A manufacturing instruction;
A safety assessment;
A quotation or binding commercial offer; or
A substitute for project-specific professional engineering review.

Images, renderings, animations, diagrams, calculations and project descriptions displayed on the website may be simplified, edited or presented for illustrative purposes.

We may update, correct, remove or replace website content at any time without prior notice.

4. Project Enquiries and Quotations

You may contact us through our website, email, telephone or other approved communication channels to request information or a quotation.

Unless otherwise stated in writing:

Quotations are based on the information available at the time they are prepared;
Quotations remain valid only for the period specified in the quotation;
Prices may change if the project scope, technical requirements, schedule or deliverables change;
Estimated schedules begin only after the required information and agreed payment have been received; and
Taxes, bank fees, third-party costs, travel expenses and additional services may be charged separately when applicable.

A quotation or proposal becomes binding only after acceptance through the method specified in that document and completion of any required advance payment or project commencement conditions.

5. Project-Specific Agreements

Engineering projects may be governed by one or more separate documents, including:

A service contract;
A signed quotation or proposal;
A purchase order accepted by GMD Engineering;
A non-disclosure agreement;
A technical specification;
A scope-of-work document;
A project appendix or addendum; or
Written project instructions accepted by both parties.

If there is any conflict between these website Terms and Conditions and a project-specific written agreement, the project-specific agreement will take precedence for that project.

6. Client Responsibilities

To allow us to perform engineering services properly, clients are responsible for providing accurate and timely information, including where relevant:

Product and process requirements;
Loads, speeds, cycle times and operating conditions;
Available factory space and interface dimensions;
Existing drawings, models and technical documentation;
Applicable laws, standards and site-specific requirements;
Required file formats, software versions and drawing standards;
Manufacturing capabilities and tolerances; and
Timely review, feedback and approval.

GMD Engineering is not responsible for delays, errors or additional costs resulting from incomplete, inaccurate, outdated or late information provided by the client or third parties acting on the client’s behalf.

Changes to approved requirements may require an adjustment to the price, schedule or deliverables.

7. Engineering Review and Manufacturing Responsibility

Our engineering work is prepared based on the agreed scope and the information supplied by the client.

Unless expressly included in a project-specific agreement, our services do not include:

Physical manufacturing or installation;
Site supervision;
Certification by a locally licensed engineer;
Regulatory approval;
CE marking or other product certification;
Final machine commissioning;
Operator training;
Electrical or PLC programming;
Independent safety validation; or
Verification of client-selected or supplier-selected components.

Before manufacturing, installation or operation, the client and its manufacturer must review all drawings, dimensions, tolerances, materials, interfaces and bills of materials.

The client remains responsible for ensuring that the completed machine or system complies with all laws, safety requirements and technical standards applicable at the place of manufacture, installation and operation.

No machine, mechanism or lifting system should be manufactured or operated solely on the basis of general information published on this website.

8. Revisions, Approval and Acceptance

The number of revisions, review stages and acceptance procedure for a project will be defined in the applicable quotation, proposal or contract.

Unless otherwise agreed in writing:

Revision requests must remain within the approved scope;
New requirements or changes to previously approved work may be treated as additional services;
The client must review submitted deliverables within the agreed review period;
Comments should be consolidated and communicated clearly in writing; and
Final acceptance does not remove the client’s responsibility to verify the design before manufacturing and operation.

Specific acceptance periods, warranty obligations and post-delivery support will be governed by the applicable project agreement.

9. Fees and Payment

Project fees, currency, payment schedule and payment method will be stated in the applicable quotation, invoice or contract.

Unless otherwise agreed:

Payments must be made without unauthorised deductions or set-offs;
The client is responsible for its bank charges and intermediary transfer fees;
Work may be paused when an invoice becomes overdue;
Delivery of final editable files may be conditional upon receipt of the applicable payment; and
Additional work outside the agreed scope may require a separate quotation or written approval.

Any refund, cancellation or termination entitlement will be determined by the applicable project agreement and the amount of work already performed.

10. Intellectual Property

10.1 Website content

Unless otherwise stated, all original content on this website—including text, graphics, page layouts, illustrations, engineering renderings, animations, branding and downloadable materials—is owned by or licensed to GMD Engineering.

You may view and print website content for legitimate internal business evaluation. You may not reproduce, publish, sell, distribute, modify or commercially exploit it without prior written permission.

10.2 Project deliverables

Ownership and permitted use of project-specific deliverables will be governed by the applicable project agreement.

Unless expressly transferred in writing, GMD Engineering retains ownership of its pre-existing:

Engineering methods and workflows;
Templates and document structures;
Calculation methods;
Automation routines;
iLogic rules and reusable code;
Standard components and libraries;
General design knowledge; and
Other background intellectual property.

The client retains ownership of the materials and confidential information it provides to GMD Engineering.

No intellectual property transfer should be assumed merely because files have been shared for review or because an advance payment has been made.

11. Confidentiality

We handle client information with reasonable care and may enter into a separate non-disclosure agreement before confidential project materials are shared.

Confidentiality obligations for a specific project will be governed by the applicable NDA or project agreement.

We will not intentionally publish identifiable client drawings, confidential technical information or project materials without authorisation or another lawful basis.

Clients must clearly identify particularly sensitive information and use appropriate secure transfer methods when required.

12. Portfolio and Project References

GMD Engineering will not publicly disclose confidential project information in violation of an applicable NDA or written confidentiality obligation.

Any publication of a client’s name, logo, confidential drawings or identifiable project information is subject to the permissions and restrictions agreed for that project.

Where permitted, project examples may be anonymised, simplified or modified to protect confidential information.

13. Third-Party Software and File Compatibility

Our deliverables may be created using software such as Autodesk Inventor, AutoCAD, SolidWorks or other engineering applications.

The client is responsible for confirming required:

Software names and versions;
Native and exchange file formats;
Licence availability;
File compatibility; and
Third-party component availability.

We cannot guarantee that native files will retain every feature when opened in a different software version or converted into another format.

Third-party software, components and services are governed by their respective providers’ terms and licences.

14. Prohibited Use

You may not use this website:

For any unlawful, fraudulent or harmful purpose;
To infringe intellectual property or confidentiality rights;
To introduce malware, malicious scripts or harmful code;
To attempt unauthorised access to the website, server or related systems;
To interfere with the website’s availability or security;
To scrape, copy or systematically extract content without permission;
To impersonate another person or organisation; or
To submit false, misleading or unauthorised project information.

We reserve the right to restrict access to the website where misuse or a security threat is reasonably suspected.

15. External Links

This website may contain links to third-party websites, platforms or services.

These links are provided for convenience only. GMD Engineering does not control and is not responsible for third-party content, availability, security, privacy practices or terms.

Visiting or using an external website is at your own discretion and subject to that provider’s terms.

16. Disclaimer of Warranties

The website and its general content are provided on an “as available” basis.

To the extent permitted by applicable law, GMD Engineering does not guarantee that:

The website will always be available or uninterrupted;
Website content will be free from every error or omission;
The website will be free from harmful components;
General information will be suitable for a particular engineering application; or
Results shown in portfolio examples can be reproduced in every project.

Any warranties relating to paid engineering services must be expressly stated in the applicable project-specific agreement.

17. Limitation of Liability

To the maximum extent permitted by applicable law, GMD Engineering will not be liable for indirect, incidental, special or consequential losses arising solely from the use of, or reliance on, general website content.

Such losses may include loss of profit, loss of production, loss of business opportunity, loss of data or business interruption.

Liability relating to paid engineering services will be governed by the applicable project agreement. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

18. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims or expenses resulting from:

Your unlawful use of the website;
Materials you submit without the necessary rights or authority;
Your infringement of another party’s intellectual property or confidentiality rights; or
False or misleading information provided by you.

This section does not create liability beyond what is permitted under applicable law.

19. Privacy and Cookies

Our collection and handling of personal information are described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

By using the website, you acknowledge that these separate policies may also apply to your use of the website.

20. Website Availability

We may suspend, restrict or discontinue any part of the website for maintenance, security, technical or business reasons.

We are not responsible for temporary unavailability caused by hosting providers, internet failures, cyber incidents, natural disasters or circumstances outside our reasonable control.

21. Changes to These Terms

We may revise these Terms and Conditions when our services, website features or legal obligations change.

The updated version will be published on this page with a revised “Last updated” date. Your continued use of the website after an update constitutes acknowledgement of the revised Terms.

Changes to these website Terms will not automatically modify an existing signed project agreement.

22. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Vietnam, without prejudice to any mandatory rights or laws that may apply.

The parties should first attempt to resolve any dispute through good-faith negotiation.

If a dispute cannot be resolved amicably, it may be submitted to a competent court in Vietnam, unless a project-specific agreement establishes another governing law, jurisdiction or dispute-resolution procedure.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

An invalid provision should be interpreted or adjusted only to the minimum extent necessary to make it enforceable where permitted by law.

24. Entire Website Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the general agreement governing use of this website.

They do not replace any NDA, quotation, contract, purchase order or other project-specific agreement entered into between GMD Engineering and a client.

25. Contact Us

If you have questions about these Terms and Conditions, please contact:

DINH QUANG VU HOUSEHOLD BUSINESS
Trading name: Global Machine Design Services – GMD Engineering
Address: Van Xuan Hamlet, Giai Xuan Commune, Nghe An Province, Vietnam
Email: qv-m.design@gmd.engineering
Phone/WhatsApp: +84 961 830 600
Website: https://gmd.engineering/